MARCH 19, 2025 - Nevada Division of Insurance Provides Guidance to Key Insurance Company Policyholders Following Rehabilitation Order

Contact: Drew Pearson, Public Information Officer
Phone: Phone: (775) 687-0772
E-mail: dpearson@doi.nv.gov 

FOR IMMEDIATE RELEASE - March 19, 2025

Nevada Division of Insurance Provides Guidance to Key Insurance Company Policyholders Following Rehabilitation Order

[CARSON CITY, NV] - The Nevada Division of Insurance (Division) is alerting Nevada consumers that Key Insurance Company, which provides over 22,000 auto insurance policies in Nevada, has been placed into receivership by a Kansas court order. As a result, Key Insurance Company has been prohibited from issuing new policies or renewing existing policies.

This action means that Nevada policyholders with Key Insurance must secure replacement coverage immediately to ensure they maintain continuous auto insurance coverage. The Division strongly advises affected consumers to seek new coverage without delay to avoid a lapse in their insurance. 

"The Nevada Division of Insurance is committed to ensuring consumers have the resources and information they need during this challenging time," said Insurance Commissioner Scott Kipper. "Policyholders should act swiftly to obtain new coverage to remain compliant with Nevada's auto insurance requirements." 

Immediate Action for Policyholders  

Find Replacement Coverage: Policyholders must obtain replacement coverage with another carrier to avoid a lapse in coverage. The Division encourages consumers to work with trusted local brokers and producers to obtain new coverage. For consumers unable to find coverage due to challenges from being non-renewed, contact the Nevada Division of Insurance for assistance by calling Toll-free: (888) 872-3234 or via Email: insinfo@doi.nv.gov

For consumers unable to secure new coverage via a broker, contact the Western Association Automobile Insurance Plan, who is available to provide coverage for qualified individuals. Nevada is one of several states that comprise an association of auto plans referred to as the Western Association of Automobile Insurance Plans (WAAIP). WAAIP is a processing center where people who have trouble buying automobile insurance are put in touch with an insurance company which will insure them. Contact the Western Association Automobile Insurance Plan at (800) 227-4659 for assistance.

Premium Refunds: If you attempted to renew a policy with an effective date on or after March 4, 2025, and paid a premium to Key Insurance Company, you should receive a refund. Refunds will be processed using the same payment method initially used, with no action required from policyholders. 

Avoid DMV Fines: To prevent penalties for an insurance lapse, policyholders should complete the Nevada Department of Motor Vehicles (DMV) Smart Form using the following link: DMV Smart Form. (Link : https://app.smartsheet.com/b/form/361642c2a8f2411e960eadbb099feb7d) This form should be completed if you have experienced a lapse in coverage due to the nonrenewal of your Key Insurance policy. Once submitted, the DMV will verify records, assess the time frame of any coverage gap, and determine whether a fine is applicable. 

Key Insurance Company Statement: For the full statement from Key Insurance Company regarding the rehabilitation order, please visit Key Insurance Company's Website.
(Link : https://keyinsco.com/) 

Policyholders who experience challenges in obtaining coverage can contact the Nevada Division of Insurance for further assistance. 

Carson City Office:
Phone: (775) 687-0700 | Fax: (775) 687-0787
Consumer Compliance & Licensing Fax: (775) 687-0797
1818 E. College Pkwy., Suite 103
Carson City, NV 89706

Las Vegas Office:
Phone: (702) 486-4009 | Fax: (702) 486-4007
3300 W. Sahara Ave., Suite 275
Las Vegas, NV 89102

Nevada Division of Insurance Consumer Services email - cscc@doi.nv.gov

About the Nevada Division of Insurance

The mission of the Nevada Division of Insurance is to protect the rights of Nevada consumers in their experiences with the insurance industry and to ensure the financial solvency of insurers. For more information about the Division of Insurance, visit DOI.NV.GOV or follow the Division on

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